First steps

When someone suddenly needs care, a fixed order of steps helps: first sort out medical treatment, then apply for a Pflegegrad (care grade) straight away, then organise...

The Pflegegrad (care grade) shows how independent a person still is in everyday life. There are five Pflegegrade: Pflegegrad 1 stands for a minor impairment,...

After your application, the Pflegekasse (long-term care insurance fund) sends an assessor from the Medizinischer Dienst (MD, the medical service that assesses care...

Pflegestützpunkte (care support points) advise you free of charge, neutrally and independently of your health insurance fund. You need neither a Pflegegrad (care...